Sky service checker. Not a big issue though Sky home page.
Sky service checker Re: Sky Broadband checker says my service is good but speed tests say otherwise 30 Oct 2024 08:59 AM Hi chrisee Thanks for the cooling off period info its good to have in the back pocket in case. I'm stuck with no internet or phone. The speed the checker displays the day Tell us your thoughts on the Sky Q Service Checker 04 Oct 2024 11:50 AM - last edited: 18 Oct 2024 11:30 AM. Options The internet light on my hub is off, with the other two green. You No, you can run it time after time and still get the same result. Talk. Nothing. I know this is an external fault but the service checker states no issues in my area. myself and my partner ate both unwell and The team behind Sky Help Service Checker are looking for your help! We are looking for Community Users who can spare a few minutes to tell us about their experience with Service Checker; did you know it was there, did you know what you can use it for and how could we make it better? Our broadband stopped working just before 9pm this evening. There are no apparent issues in my area so I did all the tests more times than I can count, unplugged the phone line etc and switched box on and off multiple times and there's still no Internet light on at all. User reports indicate no current problems at Sky. Post 179 of 302 349 Views. New customers only. It is common for some problems to be reported throughout the day. @SkylarkWas it the service checker that you used to check your services or was it the broadband test that you ran to check if your broadband was working?. My Details. @HearMyMoo I agree the service checker is not that helpful as it reports the last routine test (the time thst was run is shown0 not the current position but if you click on the broadband link it should tell you if Sky are aware of a fault affecting your line. Post 1 of 5 775 Views. I'm leavibg this time. Moving Home. 14 Sep 2024 10:14 AM so this morning I did a service check as I had no internet, said there was an issue, took me through all the steps switching everything off and on and checking wires. 0 Likes That's s possibility, yes. Options. Options You're not alone. But sky says everything is fine, no engineer offered, nothing, it's as if it pre programmed to report Hi there , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2 . No, dlm does not exist on fttp connections. I was going to give up on this post as it took soooo long to load Many Thanks Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP To run a network check, enter your Sky Talk phone number including area code. Sky service check says I have a problem. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. My sky hub has no Internet connection - I have tried numerous time to do the service checker which keeps saying it's experiencing an error and to try again later. Hi there, My service checker is not working either today. Have green lights on box for power and WiFi but nothing for Internet. They had an issue a where the speed dropped below the minimum guaranteed speed for three days (will contact Sky about a credit for them). Post 179 of 268 266 Views. . You can reach KYLA through: Viber: mysky. TV. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. com. Report post. My Orders. Not a big issue though Sky home page. 27 MB/s, but according to the Sky service checker, the broadband, WIFI, and hub are working correctly. I tried the Sky service checker and it says everything is OK, but then my internet dropped and obviously the service checker couldn't run so that is next to useless. I tried your link. No internet connection despite sky service checker saying all looks good Orange lights on the router despite turning it off and on multiple times. Our broadband stopped working just before 9pm this evening. However loss of connection between midnight and Check availabilityIncludes Sky Talk Pay As You Go. It’s applied 30 days after the fault has been repaired and will come in the form of a credit appearing on your Sky account (new rates apply from 01/04/24 of £9. So it's showing big drop testing using your method instead of using a cat5e or above ethernet connection to a computer. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV anyone else had or having issues with the service checker online and the app and is it a sky end isse again as iv uninstalled and restarted phone and installed the app again and getting same issue with online/app ? Service Checker Pick a Broadband Outage & Service Checker Under Maintenance 03 Sep 2024 12:13 AM - last edited: 03 Sep 2024 08:00 AM by KevNewMedia. As with everyone one else says no issues in my area, say my system was fine at 11. Are you experiencing issues or an outage? Leave a message in the comments section! The following are the most recent problems reported by Sky users through our website. Have tried everything to reboot it, but still not working. I am currently watching Sky on one of my mini boxes, however the service checker says there is an issue via an explanation mark? It is also says it cannot to the main Sky Q box- yet that is working ok and sending information to the mini I presume? Sky Service checker incorrect info 20 Sep 2024 10:48 AM. Moderator note: personally identifiable information removed. Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 I live in a small town near Manchester but according to Sky's service checker I live in London I went on the site to renew my contract but that option has disapeared. 14am today and checking apps say unavailable. Sign in to Service Checker to check for any faults or planned work that might be affecting your Sky services. I can see that my computer is not connected. Sky Community; Discussions; News; Tips; About; Offers; Sign In. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV The team behind Sky Help Service Checker are looking for your help! We are looking for Community Users who can spare a few minutes to tell us about their experience with Service Checker; did you know it was there, did you know what you can use it for and how could we make it better? The Sky 'service checker' states there is nothing wrong and the speed is "440MB/s". I have used the service checker to run a speed test it says speed is poor. This is not common but does happen where a line does not perform in practice as the database assumed it should. If you still need help, please let us know so we can re-escalate this for you. Thanks. 1 Like Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. cookie script You can check your connection speed by looking at your hub's connection stats which will give you the downstream speed the unit is connected at see Find your Sky Broadband router statistics 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Check your broadband speed and get tips to improve performance online. Go to Ask For Help, and select Service Advisory. Is there no TV signal? Internet down? Here you see what is going on. Post 218 of 334 3,094 Views. Hi there. com for more details, usage policies and to check your speeds. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV Try removing the app from the device and reinstalling it from fresh to see whether that helps. The problem arose before the start of the snow and bad weather! Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. My sky service checker says no fault or issues but i have no wifi in the house and all devices say no internet. Mobile. Cannot contact Sky until the morning and not even a courtesy acknowledgement on the Sky website to say it's down. , its shows no updates on the web based or app versions so it doent seem to be related to a login / logout. My service checker on my sky app forces me to sign in again and then stalls-----Sky Q UHD 1 Tbyte, Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 If I get it right mark as answered anyone else had or having issues with the service checker online and the app and is it a sky end isse again as iv uninstalled and restarted phone and installed the app again and getting same issue with online/app ? Service Checker Pick a Sky home page. Posted by a Sky employee . Anyone else have issues where the service checker says it's all ok, but every device that usually connects to the WiFi, can't connect, or a device. I'm trying to determine my line in speed but the test on mysky says nit avaliable. However loss of connection between midnight and Our broadband stopped working just before 9pm this evening. Sky acknowledge that I'm only getting 20% of the speed I'm paying for, but they say I'm not protected by OFCOM regulations unless I run their Service Checker. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account When I run the Service Checker on My Sky it's claims there is a problem with my Sky Q box (flagged in red with warning triangle) and recommends we go "Fix it" yet when I try to it asks me waht the problem is. The service checker seems to have a limited capacity so maybe simply over whelmed. As you stated the result says 152mbs. Sky fibre customers can also claim money back under this speed guarantee by calling Sky. Options The worst part is the service checker is telling me your broadband looks good when my Guaranteed download speed is . Sky Talk service provided as Internet Calls as standard and uses your broadband connection to make calls. Just a quick note to say that the Service Checker may have a bug as the speed it records for my parent's line is off. I have So I've just had sky gigafast installed, but I'm only getting speeds of around 200, even wired. Check a. Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP To run a network check, enter your Sky Talk phone number including area code. Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. Sky TV apps. 0 Likes What's this? Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Report post; My boardband speed checker never works. Post 179 of 301 348 Views. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier If you can access the internet through another route, either the mobile data connection on your phone or a public WiFi hotspot, then you should head to the Sky Service Status checker page as it will tell you of any known Real-time outages and problems for Sky Ireland. Very low download speed but everything when I check it says everything is good. £0 set-up fee. On the service checker page I get the thumbs up for connection and wifi but no speed is shown. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on @veecaa you have bought a domestic connection from Sky which sets the standard for the repair SLA if you require quicker repairs you will need to buy a business connection which will cost significantly more. At the moment, we haven't detected any problems at Sky. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV Discussion topic: Service checker on App confirms there is a problem with Wifi but then claims to fix it. Service Checker. tell customers that they can move to another ISP while still in contract without penalty where they cannot provide the guranteed speed. Full Fibre broadband available to 51% of UK homes. This issue also affects computer and mobile phone use; can anyone shed any light on the cause of the problem? NOTE . However loss of connection between midnight and It will go off for around 30 seconds and then comes back. Help. myself and my partner ate both unwell and watching tv is one of our necessities right now. 1 Like @HearMyMoo I agree the service checker is not that helpful as it reports the last routine test (the time thst was run is shown0 not the current position but if you click on the broadband link it should tell you if Sky are aware of a fault affecting your line. Just let us know what you're having trouble with and where you are. We are still looking to help you. The signal speed on our TV registered at only 2. Sky VIP & Rewards. It’s never been easier to escape to new Sky Full Fibre The UK’s only Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. I have automation to run internet connectivity checksevery 10 seconds and they are detecting small outages every few minutes which is enough to stop stuff like streaming that relies on a fast stable internet connection from working properly. If you cannot access the service call Sky and report your broadband fault. 1mbs and test result is. 13. You're up to date No new alerts. 5 guarantee so I coulde cancel it. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV Answered: I have used the service checker to run a speed test it says speed is poor. 1 Like Check the mobile service status in your area. Standard prices may vary. No internet connection m. You must be within your minimum term and can claim once within it. ph/kylaofsky Facebook Messenger: m. 76 per day). Check my network. My WiFi is running slow and when I go to the service checker says there is a WiFi problem but when I run the test says there no issue and I go back to the service checker and still says there is a problem with my WiFi, any help? Our broadband stopped working just before 9pm this evening. However, this is not the case and I am receiving barely 10MB/s I have reset the router via admin settings, I have disconnected all devices, forgot network on See sky. 0 Likes Reply. No internet but Sky service check says all is ok. My Sky app - Broadband Service Checker - feedback 10 Dec 2024 03:40 PM. Been down since 11:50am. Is there a way to find out the status of my phone landline and whether it would be fixed without contacting sky? Thanks. Options @HearMyMoo I agree the service checker is not that helpful as it reports the last routine test (the time thst was run is shown0 not the current position but if you click on the broadband link it should tell you if Sky are aware of a fault affecting your line. The team behind Sky Help Service Checker are looking for your help! We are looking for Community Users who can spare a few minutes to tell us about their experience with Service Checker; did you know it Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV General Wi-Fi speeds appear to have been slower for a a week or so now, but every time I try and run the service checker, in either App or via Browser, I get "Sorry that didn't work". If you are experiencing problems with Sky, please submit a report below. My Account. Contract is up soon, might be time WR10 , no broadband and sky service checker won't work. Naturally, it's looked like this every time I try it: Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. Wwhen I try and run the service checker, in either App or via Browser, I get "Sorry that didn't work". My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV the checker cannot reach your hub if your connection is down but given its not telling you there is a known fault affecting your area you need to. 9Mb/s . I get the same issue. You can also use Service Status if you're not the account holder or can't sign in right Sky Outage Map. Post 5 of 5 110 Views. Hi On the sky service checker it shows the number of connected devises on the the hub but never what devises are . seems to have started when I About Sky Community Offers Sky Community @MarkWindows the service checker isn't going to tell you anything useful for a full fibre connection as it cannot directly measure the connection speed. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. The service checker reports the results of a regular test -if you look it tells you when it was run- so wont pick up a recent change but if you click You can check your connection speed by looking at your hub's connection stats which will give you the downstream speed the unit is connected at see Find your Sky Broadband router statistics 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Sky service check says I have a problem. I am currently watching Sky on one of my mini boxes, however the service checker says there is an issue via an explanation mark? It is also says it cannot to the main Sky Q box- yet that is working ok and sending information to the mini I presume? Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. It's a communal dish but there is no damage or issue with dish. It does it several times a day and is getting very annoying. Watch Cinema Sports Kids discovery+ What to watch Close Watch menu TV Stream Glass Sky Q TV & Broadband Close TV menu Glass Glass Service Checker. Been like it for a week or so now. It ha s been like this every since I moved to Sky broadband 3 months ago. If they arent call Sky, the lines are opening now, and report it. Sky Community; Sky automated service is absolutely useless here, I just want to raise a support ticket to get this fixed and it keeps sending me to support pages @TNB91 the service checker is working for me but if your broadband service is down you would need to connect to it using a different connection such as via a mobile phone. I've no idea as Checker didn't specify! Tried the bot but that just goes round in circle without generating any useful response. My Sky Bills & Payments Your Products Product Settings Service Checker Sky VIP & Rewards My Details My Orders My Messages Moving Home Close My Sky menu Help Help My Account Broadband TV Sky offers satellite television service as well as broadband internet and home phone service. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The only option offered is 'Let's fix it', which on clicking leads to a proclamation that all is fine. Thank you! Check the 5G, 4G and 3G network coverage and mobile signal/reception in your local area. ===== 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. If you don't live in this area, and are still having problems, can you reset your router and then visit service checker as this is now back up and running Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 anyone else had or having issues with the service checker online and the app and is it a sky end isse again as iv uninstalled and restarted phone and installed the app again and getting same issue with online/app ? Sky Mobile. Sign in to see if there are any issues with your Sky products, such as broadband, TV, mobile or apps. Ours down too at 21. Award-winning Customer Service: Choose Broadband Awards: See sky. Turn on suggestions Re: issues with the service checker | Sky Community - Sky Help Forum thanks anyone else had or having issues with the service checker online and the app and is it a sky end isse again as iv uninstalled and restarted phone and installed the app again and getting same issue with online/app ? Sky Mobile. @Kei+Ann Sky normally. When I run the Service Checker on My Sky it's claims there is a problem with my Sky Q box (flagged in red with warning triangle) and recommends we go "Fix it" yet when I try to it asks me waht the problem is. Make sure to have your 9-digit SKY account number ready for faster assistance. My devices are showing a Wi-Fi connection on the symbol but says no internet connection and no device is getting any data through Wi-Fi. Nothing has changed at property. This is down to the radius server reporting that it can see that it had a connection and all was okay. This message was authored by Clear+Blue+Sky This message was authored by: Clear+Blue+Sky. Close My Sky menu. Subscribe to RSS Feed; Mark Topic as New; We had an additional problem with Sky Q last night where it lost internet connection and then couldn't find the router, even though it is only 4m away from it with no obstruction I have run sky service status checker and it says that there are no issues with equipment or connection. I've checked connection but still no joy. There are two things to consider first is do you have an alternative service in your road like The service checker tests the speed from sky, to the sky hub. My phone landline has gone dead, so I tried check the service status on the sky website and it would only check the status of my broadband connection. The map below depicts the most recent cities in the United Kingdom where Sky users have reported problems and outages. I logon to MySky, click on the Broadband Checker button. Closing the My Sky app completly and resigning in from scratch can sometimes sort the issue. Post 179 of 302 348 Views. Sky Community I'm in Chi too and the service checker is saying there's no problems in the area! And the classic turn on and off hasn't worked! I hope this is fixed Our broadband stopped working just before 9pm this evening. I am on a guaranteed speed of 23. Post 1 of 4 362 Views. Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung Our broadband stopped working just before 9pm this evening. Sky offers satellite television service as well as broadband internet and home phone service. Just look out for the colourful bubble to start the conversation. any idea when it will be up again? have only recently moved across to Sky does this happen a lot? Report post. Ved at fortsætte med at besøge dette websted accepterer du vores brug af cookies. I've tried rebooting the router twice and checked the physical connections. I wonder if someone has the same orobl6todsy and how they sorted it out. When I do service check on my sky it says no service associated with my address. Here's the latest message from the Sky service checker. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go So at 2105 (conveniently) just as sky help guys close for the day, my internet crashes and all the assistance I can get from sky service checker is that my internet is fine but it's not!!. Normally when you run the service checker if your connection has not been down for an hour it does show as all okay. WR10 , no broadband and sky service checker won't work. And the service checker says no issues in our area. There are no known issues affecting your Sky Broadband & Talk service. Test your broadband now If you have a total loss of service and it isn’t fixed after two full WORKING days from when you notify Sky of the fault, you will become eligible for it. Average Check your broadband speed and get tips to improve performance online. If you don't live in this area, and are still having problems, can you reset your router and then visit service checker as this is now back up and running Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. But sky says everything is fine, no engineer offered, nothing, it's as if it pre programmed to report When I purchased my Wi-Fi and took out my contract with Sky, I was told that the Wi-Fi would cover the whole of the property, but my I struggle to receive a full signal in any of the upstairs rooms in my house. Find out about planned maintenance or network problems in your area. Have you tried to Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Keep looking at service checker at my sky app it's coming up as not showing any info about the tv puck it's down the service all the checks connection to the puck but the tv service is working fine no issues shown on tv so why is it down . Check your coverage . Phone services for Gigafast are provided via Internet Calls. 1 Like When I'm at home I get no service for calls or text messages , I have checked the service map checker for where I live and it states green which is good service indoors and outdoors. anyone else had or having issues with the service checker online and the app and is it a sky end isse again as iv uninstalled and restarted phone and installed the app again and getting same issue with online/app ? Sky Mobile. Thanks So at 2105 (conveniently) just as sky help guys close for the day, my internet crashes and all the assistance I can get from sky service checker is that my internet is fine but it's not!!. If your guarantee is 23Mbps then the quickest way to sort out an engineer visit would be to call sky although we can also escalate this to sky-----Sky Q UHD 1 Tbyte, Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home @Kevin+BarnettSometimes this just fixes itself because of the server it is trying to connect to, but other times it has been found that a router restart is needed. I can see with my own eyes that the hub is not fine. Even when I try to use the Sky Service Checker in my own home, the app tells me "your broadband isn't with us". Sky Talk phone number. Complete mess sky is at minute. Your test results are on WiFi using mobile phone. Yes, I can see my connection speed is actually 65488. It's a quick and easy way to make sure your Sky Broadband is running at its best. However loss of connection between midnight and Yep in same boat its there software issues and there updates. Sky Service checker incorrect info 20 Sep 2024 10:48 AM. I live in a small town near Manchester but according to Sky's service checker I live in London. It does it for all my devices, laptop, ipad, phones. Moderator note: personally identifiable information removed Hi there, @Bilalchitti. Is there anyway I can find out . About Sky Community Offers. Post 1 of 8 139 Views. Post 179 of 278 298 Views. Post 1 of 9 562 Views. VIP. Broadband. SKY system check - says No Problems! Report post. Sky service checker keeps just saying everything is working fine Same,Pembrokeshireisdown but showing its working on the checker! Sort it out sky! @HearMyMoo I agree the service checker is not that helpful as it reports the last routine test (the time thst was run is shown0 not the current position but if you click on the broadband link it should tell you if Sky are aware of a fault affecting your line. Why would they set it up not to work the first time anyway? After about 12 attempts it finally decided that there was an issue and offered the engineer. Post 1 of 8 132 Views. Sky offers broadband internet, phone and digital TV channels. Close Alerts. I've tried the method of logging into the router and checking the maintenence tab but both upload and download are read Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. It has now been more than 24 hours that the internet has been down. Sky Customer Forum. Sign in to get your answer quicker. Check mobile service status Update-We are closing this invite now due to no response within 48 hours. If still stuck Sky can normally help sort if you are really concerned but unless you have an issue why worry? Sky Service. To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. cancel. Absolutely useless, I work from home and I've got nothing working since 5am For a while now the sky service checker has been saying there is a problem with my broadband, with the speed to the hub. When I woke this morning no satellite signal. Your results are 36mbs. so once again during prime time viewing I can't watch tv (sky glass). If the online checker isnt offering a check this morning then call Sky - it will take a while to get through due to the volume of issues - they will check the line for you and should raise a fault with Openreach Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sky Service. 05 Pembrokeshire. It's been like this all day. Sky are crap. I,m assuming there must be some delay in the system is this normal thanks I've done rebooting. Sky Community; If you run the connection there are loads of issues being reported possibly due to the solar strorm causing the aurora displays. Hi, My ONT has a solid red light today, I've reset but it's still the same. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Just look Our broadband stopped working just before 9pm this evening. It says speed to the hub is 21mb/s (it says this for every day), I assume this means download speed, which is below what they promised, its below the 21. I went on the site to renew my contract but that option has disapeared. Reply. hi, just had superfast installed yesterday (09/09/22) working fine but the online service checker and my broadband page both say I do,nt have any sky products. Our service disappeared at 9pm as well. Broadband down 01 Mar 2024 09:37 PM. Helt OK! Denne side anvender cookies. me/myskyupdates Sky service checker is down. I guess I could try a router reboot. My Messages. Test your broadband now Close My Sky menu Help Help My Account Broadband TV Mobile Talk VIP Sky Customer Forum Close Help menu Alerts. Post 1 of 9 192 Views. Sky checker app isn't working either, just shows an apology for the service checker being unavailable. Post 1 of 2 106 Views. Your invite has been closed now. 1 Like WR2 here no internet. If you need our support let us know and we can re-escalate to our chat team. sufbqw rxxoo rcfig mebk zmum zozh sforco xwirdhp khbtdh zkyuxj