Citrix cannot complete your request. Cannot complete your request – Citrix Storefront.

Citrix cannot complete your request External access via ADC with Azure AD MFA Authentication and redirected to StoreFront Store Receiver for Website receives "Cannot complete your request. nc. I am getting random "Cannot complete your request" when signing into storefront from Netscaler. com. StoreFront 3. it will tell you whats wrong. 39 to 79. Because of company re-branding, we have new users being setup with a new UPN. Citrix Customer Service. I am aware of the standard troubleshooting for Cannot complete request and FAS, this is not related. "Cannot complete your request" single user . I keep getting the message "Cannot Complete your Request" on the webpage. 1 build 51. Followers 0. Session Verify if all the required network is reachable from NetScaler Gateway. 64. Looks like OneLogin doesn't send the password. Home; Support. 0 is enabled under the SSL Parameters on the load balancing VIP and load balancing services. com/forums/topic/246965-aws-ec2-tags-using-mcs/. Yes, the templates have been applied via GPO and the NetScaler has authentication delegation enabled. " After initial install Citrix receiver page . After upgrade Storefront message "Cannot complete your request" 0; After upgrade Storefront message "Cannot complete your request" Asked by Sven van der Vecht1709162143, August 23, 2020. Open the IIS console on the StoreFront server click the server > Server Certificates > double-click the certificate that you are using for StoreFront. " notification. This is BEFORE the login form is displayed. Here's is a Citrix KB article for this issue but I can't imagine there's anything you could do on your end. "Cannot complete your request" is a catch-all message for many different issues. ” For additional information, refer to Citrix Documentation – Load balancing with NetScaler. When I check the Storefront Logs I have “Cannot complete your request. Additionally, validating the URLs within Edge did not report any certificate issues, everything appeared to be perfect. Confirm the following: Verify if the Citrix Default Domain Services is running. Storefront with a Load Balancer returns cannot complete your request immediately upon accessing the page. EndpointNotFoundException, System. “Cannot Complete Your Request” Since Citrix Store Front is in a fairly usable release (> Version 2. Because it is a template that Force uses, it is understood that there will likely be additional updates during this month. I understand that this issue is probably related to Hardening, but I'm not sure which one. Title Error: "Cannot complete your request" when login to the Storefront with SAML. if you’re writing about AD Schema, I think you’re using an nfactor authentication via AAA vServer. 35 (installed with Crash report for Citrix Process; Citrix related files under preferences; Citrix related files launchagents and launchdaemons; Citrix related files under application or Citrix receiver; You can collect logs using the GUI. I can click OK and then I can login and everything works as exspected. We had this issue last year and ours was a load-balancing issue. In ADC console > SSO Traffic policy is bind 4. by Nik · October 6, 2018. While configuring a similar setup, I ran into some strange issues that were ultimately resolved to disabling AppFlow on the NetScaler. Verify the status of the backend servers. Storefront event viewer logs for Citrix also reference the username "Anonymous". For more information refer to CTX108960 - Probable Reasons for the Status of a Virtual Server Being Marked as DOWN on NetScaler. Complete the following steps to troubleshoot this issue: Test LDAP reachability and validate end-to-end LDAP authentication to verify the cause of the issue. Storefront 1912 on Sever 2016 Update from Storefront 3. You can log on and try again, or contact your help desk for assistance. Evidently (understandably?) the script in the page has no idea how to deal with the non-answer it gets back and displays the "Cannot complete your request" message. After some research if found one Application who breaks If you deploy Duo for Citrix Gateway using our Citrix Basic Secondary configuration, Citrix Receiver or Workspace users may not authenticate successfully. gatewayservice; daas; Asked by Larry Marshall1709162661, June 17, 2024. window I could not see any desktops when logging in through StoreFront and got the dreaded “cannot complete your request https://community. Hello I'm using MCS via Citrix Cloud ( on VAAD 2103 ) to my AWS account, it works fine Citrix Tech Zone Document History; Citrix Community Articles; All Activity; Home ; Forums ; NetScaler ; NetScaler Gateway ; We are trying to integrate the PingFederate as IDP with the Netscaler as SP. You will need to configure the ordering of your authentication policies as follows: Complete the following steps to troubleshoot this issue: On the StoreFront server, go to the Citrix StoreFront management console > Server Group > Base URL, confirm that the StoreFront Base URL includes a full FQDN, not a hostname or an IP address. , End Entity Certificate -> intermediate 2 -> intermediate 1 ( cross sign certificate ) -> sha-1 root or sha-2 root are all installed on the storefront cert store (MMC- Certificate snapin- Trusted and intermediate store (Add respective files here)). When I check the Storefront Logs I have the following: Log Name: Citrix Delivery Services Source: Citrix Authentication Service Date: 16/12/2013 16:30:31 Error: "Cannot Complete Your Request" When X-Forwarded-For is Disabled on Citrix ADC URL Name CTX235858-error-cannot-complete-your-request-when-xforwardedfor-is-disabled-on-citrix-adc Greenfield Citrix deployment with Citrix Gateway fronted by Azure MFA SAML with a custom theme. 15 environment and once we configured and tried to access the store address on the Storefront server we received the following error: Cannot complete your request. 1 and TLS 1. you go through and enter your new password and then comfirm on the next page. there are several things to do for single-sign-on to storefront. If you only want Loadbalancing take care of the "X-Forwarded-For" Header. This does not happen everytime and does not seem to be browser related. Follow the steps to verify Citrix Gateway URL, STA servers, DNS settings, authentication A user reports and solves the problem of "Cannot complete your request" after upgrading Citrix ADC from 67. as soon as I activate "Validate PAsswords via" "Delivery Controller" I get a "Cannot Complete Your Request" on WebIf. After narrow down the issue I found that when I change the Web Interface Address in the session profile to https://ip-adress instead to https://fqdn it works. x), I intended to update my lab environment to the current software releases and update my skills to Store Front and Netscaler Gateway VPX. Hi everyone, We are in progress right now of making our Citrix environment an Active Active setup using Netscaler GSLB between our 2 Sites/Datacenters. user logon in to the NetScaler it prompts to say password has expired and needs changing. ; Make sure the Expiration Date is not expired. Citrix Tech Zone Document History; Citrix Community Articles; All Activity; Home ; Forums ; NetScaler ; Core ADC use cases ; Cannot complete your request on Citrix ADC after user authentication and 2FA with Duo Proxy Error: "Cannot Complete Your Request" Due to Incorrect Session Timeout Settings on StoreFront. I have isolated this to the Prod Netscalers. But only with one Store-Side the second Store-Side works without Problems. 1 Description: When using a Web Service (Multi-Datastore) realm to pass authentication into a realm integrated with Citrix NetScaler (SAML), you may receive the I know this can fix the "Cannot complete your request" issue when using SAML, so maybe the same will hold true for RADIUS. debug; By Kedar Pavaskar1709157578 October 18, 2019 in NetScaler Gateway. Recommended Posts. 19? If you edit the SSL params in a Virtual Server acting as a gateway, for instance un-ticking SSLv3, then saving the configuration, every time you connect to the virtual server, you get the "Cannot complete your request". Last Hi, Can you please try the resolutions mentioned in the below article to fix "Cannot complete your request " issue? Do let us know if it resolved your issue or not. After enrolling my device, I tried to logon as a user. Sould check override global on the MEP IP and on the one below. Verify if there is Login Page specific customization on the Customized portal and remove the Page specific customization from the Very often but not always (intertermittent), directly when opening NetScaler Gateway login page I get "Cannot complete yor request". Per Citrix, it is necessary to perform RADIUS authentication before LDAP in Receiver or Workspace connections. Right-click on Citrix Workspace in the toolbar and click Preferences > Advanced How to check log about Cannot complete your request after logon Citrix Gateway How to check log about Cannot complete your request after logon Citrix Gateway. I had to get another certificate, This is a troubleshooting guide for the error "Cannot Complete Your Request" which accessing application through StoreFront. Getting "Cannot complete your request" when using Citrix DaaS Gateway service 1; Getting "Cannot complete your request" when using Citrix DaaS Gateway service. com Users with the new UPN suffix can login to Netscaler, but cannot launc In this video, I tried to troubleshoot the issue in my lab environment, it throws error cannot complete your request, this video will show how to fix the iss Guys anyone else noticed the following on NetScaler Gateway 12. Upon checking on a different browser, I could connect and login fi All Activity; Home ; Forums ; NetScaler ; Core ADC use cases ; Citrix Gateway with 'Advanced Authentication Policies', 'Two Factor nFlow' and 'Store Front' ends in 'Cannot complete your request'. Checking ns. Products: I came across a very strange and sporadic behaviour; frequent “Cannot complete your request” errors being thrown by Gateway, which although harmless (clicking OK continued on to redirect to the Azure MFA auth page), was a little What I observed in testing was the majority of the web page being served from cache, followed by a small number of non-cacheable requests triggering a pre-flight request. storefront citrix adc gateway; By Artimus Aunos November 21, 2022 in NetScaler Gateway. Check the Event Viewer on your SF server (Citrix Delivery Services under Applications and Services Logs) to see if there are any errors that might assist in figuring out what the problem is. Log: but when we try to use that group with a SmartAccess Profile to tag the session we get "Cannot complete your request. So as the message says the XML service which is configured to use https (in my case and most others cases I assume) just shuts itself down since after the upgrade which leads to an empty page (no apps nor desktops visible Users impacted by this problem needed to be granted "Windows Authorization Access Group" permission How to Add an Execution or Computer Account to the Windows Authorization Access Group Notes from the lab: Citrix StoreFront 2203 and the cannot complete request. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF Get Troubleshooting Citrix XenDesktop® now with the O’Reilly learning platform. Storefront via Loadbalancer is ok. Make sure Callback URL FQDN configured on Storefront server can be correctly resolved to ADC Virtual Server IP address (choose one Method below ) In this video, I tried troubleshooting a problem on the storefront server, when I tried logging in it said 'cannot complete your request'. After completion of the configuration I was not able to access the my environment from outside. CTX207162 - Error: "Cannot Complete Your Request" When Connecting to StoreFront Did your issue get resolved? I saw in another post that someone else had similar issue: Cannot complete your request "Cannot complete your request "A CitrixAGBasic Login request has failed. " We'll be working with a Citrix SME on Adaptive Auth tomorrow so hopefully we can get a resolution for both of us. Test if the issue is not reproduced. We have 15 farms specified with 2-6 DDCs/ZDCs per farm. This issue is caused due to third-party proxy configuration. 1 to 13. This is from the StoreFront in the Citrix Delivery Services log. Knowledge; Information. x StoreFront Receiver Web website throws the error: “Cannot complete your request. For each Gateway, Dear all, just recently I had to start implementing Fine Grained Password Policies in order to ensure complex passwords and subsequent changes on a regular basis. Hello, how can I find out which application it is? We have this warning in the Storefront Greetings, I have all users in a single domain. (optional)" setting at Storefront->Stores->Manage Citrix Gateways->Edit each Gateway configured. So we have a mix of users with: Current users: username@domain. The call back URL is pointed to the ADC 3. citrix. nc, coming from the NS12. We just love IT-challenges! Correct. After the update it is possible that suddenly the login sent from the Citrix ADC Gateway to the Citrix Storefront does not work anymore. URL Name Previously pass-through authentication for Citrix Gateway was unchecked. It looks like you have Callback enabled. The version of netscaler is 11. I configured Netscalers in each site which also load balanced our StoreFront Servers. Hi Guys, I have a user trying to log into the platform but they are hitting "cannot complete your request" after a successful login check the citrix delivery service eventlog on the storefront. When I try to log on using a browser I get a push sent to my phone, I approve the logon and I get a “Cannot complete your Citrix Tech Zone Document History; Citrix Community Articles; All Activity; Home ; Forums ; Citrix ; Citrix Workspace App ; Citrix Workspace App ; Receiver for Windows ; Receiver for Windows 4. The issue started after upgrading the ADC to the latest firmware NS12. I think not being able to DNS resolve the storefront hostname in the session policy is one I. Posted October 18, 2019. 1 Build 51. I dont Hello @RVigna620. There are few rare „cannot complete request“ coming from netscaler direct. Downloads. Routing table should also look complete. Trust XML Requests enabled on your Prod Citrix Site? Archived. 0 and prior versions do not support TLS 1. Community; More. URL Name CTX282546-error-cannot-complete-your-request-when-login-to-the Call back URL is the internally accessible URL of the appliance. Problem Cause. The solution involves removing a session policy Learn how to resolve the error "Cannot Complete Your Request" when connecting directly to StoreFront server. Find common causes and solutions for DNS, certificates, authentication, Error when requesting with HTTP-Status 404: Not Found. com New users: username@newdomain. Citrix delivery services authentication; Citrix delivery services resources; Citrix Receiver for web; Problem Cause. If not, use default icons or try with other customized icons. I want to setup a hybrid Citrix Workspace environment: Citrix Workspace (Cloud) and a on premise Citrix infrastructure (site aggregation with the delivery controllers on premise). 2 I configured; 1. This issue is caused due to self-recycling of StoreFront application pools. ServiceModel, Version=4. This usually is because you don't have delegation to NetScaler setup, or XML I had an issue last week where an SSL certificate had expired on our Storefront servers and no applications were appearing in citrix receiver. This topic is now archived and is closed to further replies. Learn more. Good day, My netscaler is presenting this message when a user enters the password incorrectly, the "incorrect password" message does not appear, but does block the user in an active directory. Article Type Problem Solution. 31. O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers. Contact your system administrator. After a new domain was added, this setting Error: "Cannot Complete Your Request" After Publishing New App or Customizing App’s Icon on StoreFront. 1 or 12. On the session policy on the network tab there are advanced configuration. 2. In this video, I showed how we can troubleshoot the issue "Cannot complete your request' error while logging into storefront. x ; Cannot complete request over gateway Can't complete your request when logon Netscaler Gateway using UPN name with SAML enabled. x StoreFront Receiver Web website directly but receive the following error: Hi, Maybe someone can help me out. I'm sure that is related to the Theme I'm using as with the RfWebUi it works properly. Direct Failed to Open the Resources after Upgrading CWA for Windows to 2409. Question. StoreFront console Store > Manage Receiver for Web > Configure > Advanced Settings > loop back > OnUsingHttp. 15 No Loadbalancer After login in the Receiver for Web the Website stucks with "Cannot complete your request". Log in. config file located under C:\inetpub\wwwroot\Citrix\Authentication\web. 0 build 64. once the user confirms it it then try to take you to your published apps where it then throws "Cannot StoreFront event log shows Access is denied. If you do that and using a sequel AD, then Radius authentication, it’s important to save the AD Password to use it later for SSO. There are few rare „cannot complete request“ coming from When I sign in to the storefront web URL, it displays "Cannot Complete Your Request" StoreFront errors with "Cannot complete your request" & event log "Failed to run discovery" and the inclusion of any link does not imply endorsement by Citrix of the linked Web site. Follow the steps to check the base URL, DNS, StoreFront, NetScaler, authentication methods and more. Followers 3. Once all backend server are functioning, you should be able to launch apps without any issues. The problem happend right after we decommission an old 2012 Active Directory. config then make sure the SessionState timeout field is set to the default value of 5. Navigate to Traffic Management > Load Balancing > Virtual Servers > open SSL virtual servers and confirm TLS 1. Learn how to resolve the common error that occurs when connecting through Citrix Gateway. hello Carl, I have more updates. Make sure that the certificate on the StoreFront server is not expired. CTX464177-cannot-complete-your-request-when-using-saml-failedpasswordcomplexity. When trying to login, we receive an error: we cannot complete your request Reset your password using “Forgot Password” Link, to continue accessing your favourite community features Hi, I am unable to login to my Storefront server via my NS Access Gateway 10 via the web address in a browser. Workspace for Windows works fine. Want to learn more on Citrix Automations and solutions??? Subscribe to get our latest content by email. With SamAccountName, it worked. Cannot Complete your Request [CVADHELP-16800] After installing or upgrading StoreFront to version 1912 LTSR CU2, joining the StoreFront server group might fail. A quick blog regarding my Citrix lab upgrade from Citrix Virtual Apps and Dekstops (CVAD) 1912CU4 to 2203 and the little StoreFront snag I hit. Netscaler/ADC is latest 12. Event Logs will not show any Errors related to this behavior; Wireshark Trace will not provide useful information about this behavior either; To remedy this problem go to Storefront's Management Console It makes assumptions about the completed installation, and configuration of the following components: Citrix Gateway installed, licensed, and configured with an externally reachable virtual server bound to a wildcard certificate Citrix Gateway integrated with a Citrix Virtual Apps and Desktops environment which uses LDAP for authentication Error: "Cannot Complete Your Request" Due to Self-Recycling of StoreFront Application Pools. Storefront from 3. Documentation. Change and choose from any of the Citrix default icons. While replacing Citrix StoreFront (2203 CU5 LTSR) servers running Microsoft Server 2019 with servers running Server 2022, we encountered an error message during login I’d like to add to the „check SF logs“ an „if you see your /Citrix/StoreWeb url in the url bar at the moment of the error“. Go to topic listing. This issue is caused due to persistence misconfiguration on NetScaler. 35 (installed with Error: "Cannot Complete Your Request" Due to Persistence Misconfiguration on NetScaler. If I try again a few times it then works? The event log on the Citrix Xenapp server shows: Event 8 None of the AG callback "Cannot complete your request" on Citrix Gateway after adding EPA policy On StoreFront Server, open the Citrix StoreFront management console > Stores > Manage Citrix Gateway > Select the Citrix Gateway you configured > Edit > General Settings > Citrix Gateway URL, check Citrix Gateway URL is correct. We confirmed this by going to the storefront web browser and checked the cert that users were getting when the get to the storefront web page. 35 onwards ADC improves the security by disabling some weaker authentication methods like Basic, Digest or NTLM for SSO. On Storefront event log, we can see "An authentication attempt was made for user: username@domainname. Citrix is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by As per my understanding you have ICA proxy setup, with NetScaler Gateway set to perform SAML authentication. 19. I am able to get on the StoreFront and XenApp servers and add user groups from the other domain to local groups so it seems the trust is in order. Confirm external users are using the same URL for external access on the browser and Citrix Workspace app. https://community. While testing I came upon the following error(s): In case a user signs into our NS and needs to change her password due to being expir Here is where it started to get confusing: the certificate store contained all the required root and intermediate certificates. Then, type "services. Cannot complete your request on Gateway URL after adding new domain to trusted domains. CTX Number CTX464177. After ADC is upgraded from 12. Hi there I'm following the guide to secure my Storefront servers which works pretty ok. 35 release are additional security enhancements to SSO to block by default weaker Error: "Cannot complete your request" while accessing on premise XenApp 7. I rebuilt the FAS/MSCS integration lastnight and re-confimed the groups were applied to the certificate templates correctly, and the powershell script (with the corrected store name - samltest) has been ran on the storefronts. 0 Complete the following troubleshooting steps: Verify for the presence of customized theme under VPN Parameters or VPN Virtual Server. On the StoreFront server open the Services console by pressing the Win + R keys on your keyboard, to open the Run window. If using a SAN certificate, make Got "Cannot complete your request" from Citrix Gateway. We have just installed a new XenApp 7. ; View the Certificate Details tab of the certificate, verify it contains a private key. We actually did some testing where we had user [email protected] have his username be jsmith@mycorp and that successfully enumerated applications. ” Problem You attempt to access the Citrix XenDesktop 7. Complete the following steps to troubleshoot this issue: If you are load balancing StoreFront, then Open the command prompt from the testing machine and ping StoreFront base URL FQDN to confirm if it is resolving to the load balancing IP address. 1 49. Hi, I configured Citrix Gateway + Native OTP for 2Factor authentication using Google authenticator. 1. 37. Hello @Amin Herbawi, . Created Date 18/Oct/2022. Hello, i am struggling with an issue for 10 days now and i can't figure out why. Then for [email protected] we used an Active Directory account which didn't exist like xjones@mycorp and it gets past the Netsclaler and then on Failed to Open the Resources after Upgrading CWA for Windows to 2409. It is your responsibility to take precautions to ensure that whatever Web site you use is free of viruses or other harmful items. All health checks from Director are good. You agree to hold this documentation confidential pursuant to the terms of your Citrix Beta/Tech Preview Ensure that the ROOT cert and Intermediate Cert used for binding on Netscaler vServer i. The EPA scan runs, enter user name and password, result: Cannot complete your request" In NS. Included in the Citrix ADC 13. As a comparison, there is no issue accessing StoreFront directly in the intranet without Oauth. Larry Marshall1709162661. Attempting to setup UPN authentication instead of SAM. If any timeout settings have been modified manually through the web. The specified Citrix XML Service could not be contacted and has been temporarily removed from the list of active services. Checked logs and did the necess Failed to Open the Resources after Upgrading CWA for Windows to 2409. In this video, I tried troubleshooting the issue I came across while logging into storefront portal, it throws the error 'cannot complete the request', upon "Cannot complete request" when logging on via NetScaler using dual factor authentication and SSON to StoreFront Server 3. Issue and Background Yesterday, Citrix released a security bulletin outlining several “Low” and “Medium” risk vulnerabilities as covered in CTX281474 and outlines the firmware versions available for download which mitigate those vulnerabilities. Kedar Pavaskar1709157578. Notes from the field: Another cannot complete your request with Citrix FAS. In a single-server deployment, the Server Base URL must resolve to the StoreFront’s server local IP address. If any of the backend servers are unhealthy then troubleshoot and resolve the issue. There is an integration setup between your domain and another domain on Azure cloud service. Authentication Pass-Through was also configured from each N I noticed this error connecting to the Citrix storefront page URL, it didn't let me login. e. com/forums/topic/253405-storefront-warning-28/. Sometimes clearing cache or using incognito b Few days ago i've upgraded my Citrix environment. ServiceModel. 8. 0. This is used to verify that requests received from Citrix Gateway originate from that appliance. All Activity; Home ; Forums ; Citrix ; Citrix DaaS & Virtual Apps & Desktops ; StoreFront ; StoreFront - It shows the "Cannot complete your request" just at home page, before prompting for authentication. Seemingly randomly users getting "Cannot complete request" after logging to to Netscaler with new DUO oauth MFA. 1 50. We are blocked from accessing the domain controllers and the logs. The Citrix Storefront only returns : “Cannot Complete your Request”. Note: StoreFront SSO configuration is impacted (disabled) only When using Oauth on ADC to perform SSO to Storefront, users receive "Cannot Complete Your Request" message. Except when I enable HSTS on IIS and try to connect through Netscaler Gateway I get 'Cannot complete your request' We already hi r/citrix. I followed the guide and set up two RADIUS servers, one for browser and one for Citrix Receiver. 0-64. Neither via storefront directly nor via access gateway. Complete the following steps on all the StoreFront servers to troubleshoot this issue: Open the IIS console > Servername > Server Certificates ; Make sure the Certificate Issued To name matches the StoreFront base URL. "- NetScaler Gateway - Discussions" they found that the issue is either a certificate mismatch or only one of the load balanced SF was having issues. Even the Citrix support can't resolve my issue. if I take the otp setting off and use singl Cannot complete request. You don't have the correct A record setup in Storefront from the Gateway url you are accessing. Netscaler gives "cannot complete your request" We have 2 domains with a 2-way trust in place. It was frustrating because you could rarely reproduce the issue when troubleshooting. citrix adc; citrix gateway; otp; native otp; By Royce Mendoza1709160095 November 11, 2020 in Core ADC use cases. msc" and hit Enter or press OK. NET CLR Version 4. Additional Resources. Checked with a few Does your IIS Default Web Site have a binding for http on port 80? Hi Reppaka897 Now that you have successfully configured the authentication part of the SAML StoreFront deployment you need to solve the SSON to the VDA at launch problem. . Share The process of session launch in Citrix Virtual Apps and Desktops is dependent on a number of factors, including the operating system of the end user’s device and the VDA, the network architecture of the environment, and the versions of Citrix components installed. I have an in production Citrix implementation already, however, I'm attempting to build out a separate stand alone implementation for testing before actually getting things upgraded/updated in production. On the IIS console go to Application Pools and confirm that Citrix Delivery Services Authentication app pool is configured to use . 1 then follow the workaround below. System. when users passwords expire and they need to be change we are getting the following. I need a 3rd party token solution (Radius), so for that reason we use an on premis "Cannot Complete your request. If you are using 11. 14 You may use, modify and distribute it at your own risk. 9 Resources by a user from Azure Active Directory. When i am trying to connect to the Citrix Gateway, i can log in the first page with no err "Cannot Complete your Request" Citrix Gateway Native OTP "Cannot Complete your Request" Citrix Gateway Native OTP. Also, configuration changes might not propagate to the other servers. SecureAuth IdP Version Affected: 9. Citrix is not responsible for and does not endorse or accept any responsibility for the contents or your use of these third party Web sites. Share To resolve this issue upgrade to 12. Netscaler Citrix Access gateway logon " cannot Complete Request" citrix access gateway; aaad. When we hit the Store Front, we get "cannot complete your request", as it was throwing "cannot complete your request" on the SF page. It does connect to the storefront Server it just does not authenticate. Legacy Group; 20 Posted by u/_tufan_ - 2 votes and 8 comments The SSL cert that was created did not have the base URL set in the common name when the cert was created. Digging in the StoreFront logs and you’ll be seeing the most interesting messages of Hi Building a Server 2022 environment with CVAD 2203 CU3 Built two StoreFront Servers with wildcard SSL cert, and using a NetScaler ADC to load balance the two servers Also using the ADC as a NetScaler Gateway appliance. Complete the following steps to troubleshoot this issue: Open a browser on the testing machine and go to the StoreFront base URL to confirm the correct certificate is bound to the load balancing VIP. The reason I did activate that is that I cant see my published desktops and applications in storefront. This works fine as long as I don't enter the SNIP IP address into the "VServ I scrapped my old setup and spun up a new server since the old one was not and full production and over time had developed issues for some reason. How to fix the Problem on Citrix ADC 13. It shows the "Cannot complete your request" just at home page, before prompting for authentication. 16 to 1912 CU1 and all other components from 7. log, you see a message similar to this - "OAUTH RP: Successfully verified incoming token/code, username: <Anonymous>, client ip 0x00000000". The following Event IDs are displayed in the In this video, I tried to troubleshoot the issue I came across while logging into storefront site, it throws error 'cannot complete your request', did some t I’d like to add to the „check SF logs“ an „if you see your /Citrix/StoreWeb url in the url bar at the moment of the error“. The fix for these versions will be available in an upcoming release. However when connecting with HTML5 workspace it pops right up with "Cannot This can be done by a few things. cn with realm context <unknown> resulting in: Failed -1073741715" In Storefront Verbose log, we can see "Kerberos authentication: Failed. Andrew I keep getting the message "Cannot Complete your Request" on the webpage. Upon a short investigation, we have discovered that you have to All Activity; Home ; Forums ; NetScaler ; Core ADC use cases ; SAML Auth through Netscaler using Azure IDP - Cannot complete request - event id 10 Launching Citrix XenDesktop 7. Cannot complete your request. In this scenario , user would authenticate at the IDP , and then submit assertion to NetScaler Gateway. 0 61. Single Signon therefore no longer works. The Tbe issue is solved by Citrix support. I have gone through everything. Thanks! Look under the Applications and services Logs under Citrix Delivery Service. Failed to Open the Resources after Upgrading CWA for Windows to 2409. Learn how to troubleshoot this common error message when accessing Store for web. For more information see refer to Citrix Documentation - About Persistence. We’ve all seen it time and time again some misconfiguration with Citrix StoreFront and/or Citrix FAS and you’ll be getting the cannot complete your request message in your screen. Users from Azure domain try to access published resources from your on-premise domain and get error: "Cannot complete your request" Build 13. In the successful login, StoreFront receives the correct Citrix AG Username: Troubleshooting steps to fix the problem when users try to login to storefront and they see this error message "Cannot complete your request", It's important If you didn't find the answer to your problem and you would like us to look into to it, then don’t hesitate to ask us. 0, the user keeps getting "Cannot Complete Your Request" when attempting to access resources through ADC with Oauth authentication. Collecting logs: Open Citrix Workspace app. Seeing the same issue on two separate Netscaler / SF environments. If you are using any of these authentication method then refer to Citrix Documentation - Disable the weak Basic, Digest, and NTLM authentication globally to resolve the issue. If you don't need SmartAccess or FAS, then go to StoreFront Console > Manage NetScaler Gateways, edit the Gateway, and on the Authentication page remove the callback URL. You don't have XML trust setup on DDC. If you like our content, please support us by sponsoring on GitHub below: Hello I have configured Citrix Native OTP the following all works can register a device can get pass the logon with your username and OTP, but when it goes to redirect you to the store front I get cannot complete request. Hopefully I can make this clear enough. The ADC can resolve the FQDN without any problems. 15 CU3 to 1912 CU1. 1 Citrix Gateway: “Cannot Complete your Request” November 10, 2020 Lucas Hökerberg Leave a comment Suddenly in my Citrix Virtual Apps environment, my users where unable to connect to a desktop or app session externally using the Citrix Gateway funcionallity in Citrix ADC (former NetScaler). Cannot complete your request – Citrix Storefront. woypojx mtfhdb seei nwls ibjlxq kley dstswgjx jaf cto fybymh